So… I’ve gone round and round with this company for months, while their service continues to degrade.
I’ve purchased a fair amount of kit, eliminating network issues on the LAN side, and carefully configuring each piece as I improve the overall system.
Yet, I still continue to have foolish damn problems with the connection.
phase 1: automate network tests, record to .csv and publish on the web… also, share this with TWC via social media
web link: myispsucks!
phase 2: if phase 1 doesn’t get their attention, automate tweets to their service goons every time performance dips below a reasonable threshold.
phase 2b: shop the competition, and fire these idiots.